Job Description

This job was posted by : For more information, please see: TITLE OF POSITION: Interpreter SUPERVISOR: Director of Operational Support and Training WORK SCHEDULE: MINIMUM QUALIFICATIONS: ? High school diploma or equivalency certificate ? Be fluent in English and another language (i.e. Spanish, German, Sign Language, etc.). ? Ability to relate well with people in person and on the phone ? Dependable vehicle, valid drivers license, and compliance with agencys liability carriers requirements may be required depending on job assignment GENERAL RESPONSPIBILITIES: Provide language translation services to consumers in the course of their treatment. ESSENTIAL JOB FUNCTIONS: 1. Demonstrate competent use of non-English language to facilitate treatment and other services for consumer. May include but not limited to; assistance with admission/financial process, treatment, discharge, or communication with community partners that directly impacts consumer care. 2. Proficiency in medical terminology is required for translation, or attend required trainings to gain proficiency. 3. Communicates legibly and accurately both verbally and in writing, within the agency and with external contacts. 4. Demonstrates ability to remain calm and professional in times of crisis while providing interpretive support to consumers and/or their families. 5. Maintain ethical standards regarding confidentiality of consumers and not breeching that trust. 6. Demonstrates understanding and culturally competent aspects of treatment and communicates these between English speaking and non-English speaking staff/consumers. 7. Maintains strong working relationship with all Four County Mental Health Center (FCMHC) staff. 8. Responds to requests for interpreter services to standard. OTHER JOB FUNCTIONS: Represents FCMHC in a professional manner while projecting a positive and service-oriented attitude to community partners and co-workers. Maintains good relationships with community partners and referral sources. Exhibits dependability and flexibility in working with the supervisors and co-workers. Is able to adapt to changing needs as evidenced by meeting established deadlines, following through on tasks, and meeting established goals. Adheres to ethical standards set by the Agency, profession and State. Exhibit and promote decisions / behavior consistent with the Centers established Vision, Mission, and Values. Other duties as assigned.

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